The role of the organizer in translation offices
- A personalized system for official translation offices allows members of this profession to, in addition to providing online services, also manage their document archives in an integrated and web-based manner.
CRM
Features and functions:
- Possibility to define unlimited real and legal users
- Possibility to place real users as a subset of legal users (employees of a company)
- Ability to communicate with the user via SMS and email
- Converting the main group and subgroups separately for each user from the opportunity to the factor
- Send a birthday greeting message
- Inserting descriptions for the user to produce an archive of customer communications
- Display details and useful shortcuts related to the user anywhere in the system by clicking on the name
- And many more
Office automation
Features and functions:
- Cartabel and letter writing with various features
- Group chat in the mail system
- Categorize emails into defined groups
- Ability to attach files and send them to relevant people
- Possibility of linking letters to work projects
- Ability to communicate with users via letters
- Easy and fast search for topics and titles
Customer Club
Features and functions:
- Separate portal for customers
- Maintaining customer preferences
- Ability to add a variety of custom forms for customer satisfaction
- User profile settings and editing
- Display sales and service facts separately
- Showcase client projects
- Raising awareness of events
- Support and ticket system
- Possibility to request service for the customer
- Possibility of registering a building from the customer club
- Possibility of connecting to an electronic portal for online payments
Online archive
Features and functions:
- Document storage subsystem
- Thematic classification of documents
- Ability to write where documents are stored
- Ability to define zones and folders
- Possibility of coloring the zonkens
- Ability to define access levels to zones, folders, and documents
- Ability to grant or deny access to any user